Account & Data Deletion

Use the email contact below with the subject “JovarisCRM data deletion request”. Include your account email, organization or workspace name, and whether you want to delete your account, particular records or imported social data. If you cannot sign in, you can still send the request.

For social data, include the platform and relevant Page, business account or profile identifier if known. You do not need a JovarisCRM account to request review of your information in a lead or comment. Never include passwords, access tokens or complete identity documents.

The request must be reviewed to verify identity, locate the relevant workspace and establish authority over the records. For records controlled by an employer or another organization, their administrator may need to participate. Ask for confirmation of receipt, the expected completion date and confirmation when processing is complete. Requests are handled within the periods required by applicable law.

Specify whether you are requesting removal of your sign-in account and associated personal information, imported social records, or another defined set of records. The review identifies any business, payroll, accounting, security or legal records that must be retained, and the reason for retention.

Shared organizational records are not automatically erased when a single user leaves a workspace. Backup copies may remain until the applicable backup replacement cycle. The response to your request should explain any exceptions and the relevant retention period.

A workspace administrator can open Sales → Socials, select the connected platform, choose Disconnect and confirm. Facebook and Instagram share the same connection, so disconnecting it affects both. Disconnecting removes the stored connection tokens and stops new synchronization through that connection.

You can also revoke the app’s access in the social platform’s app or business-integration settings. Revocation and disconnecting do not erase data already imported into JovarisCRM. Request its deletion using the contact above. Deleting information here does not delete your social provider account or its own records.

Read the Privacy Policy for data handling and retention information and the Terms & Conditions for workspace responsibilities.